All Items are AS IS. It is the customer/purchaser responsibility to inquire about the condition of the
item/items prior to purchasing. All inquiries can be made via email (firstname.lastname@example.org) or
phone (804-228- 9999).
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a
refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It
must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original purchased condition, is damaged or missing parts for reasons not due to
* Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to
your credit card or original method of payment, within a certain amount of days, depending on your
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged due to our own fault. If you need to exchange it
for the same item, send us an email at email@example.com and send your item to: 1009
Overbrook Road, Richmond, VA, 23220, United States.
To return your product, you should mail your product to: 1009 Overbrook Road, Richmond, VA, 23220,
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.